Privacy and Security

At Boots Flowers, we take your privacy and online security very seriously and are committed to maintaining it. We strive to not only protect your privacy, but ensure that all payments are secure and that you receive the highest standard of customer service.

Security

At www.bootsflowers.com, we use a server certificate (also known as a digital certificate) to assure you of our identity and secure sockets layer (SSL) to encrypt data transmissions. These security measures ensure that all reasonable steps are taken to protect your personal information.

You can verify the security of our website by looking in the status bar of your browser while completing the checkout process. An unbroken key or closed lock indicates that encryption is active and your information is secure.

Privacy

We are committed to complying with the Data Protection Act 1998 and make every effort to protect your privacy.

While you can access and browse our website without disclosing any personal data, registering and placing an order will require you to provide certain information about yourself. This includes your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address. These details ensure that we are able to process and fulfil your order, notify you of your order status and occasionally inform you of special offers and promotions unless specified otherwise.

We will only ever contact you by telephone if there is a query regarding your order.

Cookies

Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. This cookie, which is saved to your system, is only valid for a single visit and each new visit will result in a new cookie overwriting any previous cookies that were generated on previous visits to our site.

If your internet browser is set to reject cookies, or if your network firewall won't allow them, then unfortunately you will not be able to use our online store. Please refer to your internet browser help file for further information and help with enabling cookies on your computer.

We do not use cookies to collect recognisable personal information.

Feedback

If you have any comments, queries relating to our privacy policy, please contact us.

Click here for full Boots.com Privacy & Security information.